Frequently asked questions.

Zuru is engineered for tour operators, activity providers, and adventure companies who want to modernise their operations. Whether you run bookings for timed activities or multi-day tours, Zuru adapts to your workflow.

More than just booking software, Zuru is the operating system for your tourism business. We combine powerful reservation management, automated communications, and instant global payments into one intuitive dashboard.

Zuru offers the flexibility to manage everything from Activities, such as one-hour sailing excursions, to Tours like a 2-day safari. You can host hourly tours alongside intricate overnight itineraries within a single interface.

Our Quote Wizard allows you to pull your existing experience details into a professional, branded web link. You can set participants and add custom discounts with a single click, eliminating the need to re-type descriptions or manually format tables in Excel.

Yes. Only verified tour operators and activity providers appear on the Zuru Marketplace. Every operator completes Zuru onboarding, connects a payment gateway, and is approved before their experiences go live, so travelers book with legitimate, professional providers, not anonymous listings.

Absolutely. You can fully customise your booking pages to match your brand's palette and voice. Changes can be made instantly via the Zuru dashboard or programmatically via our API.

Not at all. Our dedicated support team offers full migration assistance, helping you transfer your existing data, future bookings, and customer records to Zuru with zero downtime.

We offer distinct tiers to match your growth stage: Basic (free forever), Standard (for growing teams), and Premium (for established, high-volume operators). Standard and Premium start with a 60-day free trial, and annual billing gets you 2 months free. View our pricing page for detailed breakdowns.

Pick Standard or Premium at sign-up and use every feature free for 60 days, with no credit card required. Your plan starts automatically when the trial ends, and we remind you before that happens. Cancel anytime before day 60 and you move to the free Basic plan without paying a cent. One trial per business.

Annual billing charges 10 months for a full year, which is 2 months free compared to paying monthly. You can switch between monthly and annual billing from your dashboard; annual payments are non-refundable after a 14-day grace period.

Sign up on Zuru, apply for an account with a supported payment gateway, then connect it in your Zuru dashboard. Once configured, your experiences go live on the marketplace and your operator website, ready to accept secure card, EFT, and mobile payments.

Accept payments via Credit/Debit Card, Apple Pay, Google Pay, Samsung Pay, EFT, and flexible BNPL (Buy Now, Pay Later) options. We ensure you never miss a booking due to limited payment choices.

Yes. We enable you to accept payments in major global currencies including USD, GBP, and EUR, ensuring you can serve international travellers without friction.