New in Zuru

Know who's on every departure.

Manifest turns your bookings into a live passenger list for every tour and time slot. Assign your guide, check guests in with a QR scan, see dietary and medical needs before you set off, and know who still owes a balance. On the office screen and the guide's phone, even without signal.

Loved by operators across Africa

Live check-in · Works offline for guides · Standard & Premium plans

Why we built it

The clipboard is always out of date.

Someone prints the passenger list in the morning. By lunchtime two more bookings have come in, one guest has asked for a vegetarian meal, and another still owes half the balance. None of that is on the paper in your guide's hand.

So the guide calls the office to ask who's missing. The office scrolls through bookings to find a phone number. Nobody is sure who was marked a no-show, or when. And at the end of the season, no one can say which departures ran short-staffed.

Manifest keeps one live list per departure, shared by the office and the guide.

Day roster

Run the whole day from one view.

The day roster shows who is booked, checked in and staffed across all your departures, and points you to the ones that need attention.

  • Every departure on one screen

    Pick a day and see every departure, grouped into what's in progress and what's coming up, with headcounts, assigned staff and a countdown to each start time.

  • Unstaffed departures, flagged

    A departure with no guide assigned is marked Unstaffed. The calendar highlights days with gaps, and Next needing attention jumps straight to the next one.

  • Behind on check-in

    As departure time approaches, Zuru flags any tour where fewer than half the guests are checked in or accounted for, so you can chase before the bus leaves.

Workflow

How it works.

From the first booking to the last guest on board, in four steps.

  1. 01

    Bookings fill the manifest

    Every booking for a time slot lands on that departure's manifest automatically, with party size, contact details, special requirements and payment status.

    No re-typing
  2. 02

    Assign your guide

    Add one or more team members to the departure. Your guide gets an email and sees the tour in their own Your tours view on their phone.

    Guide notified by email
  3. 03

    Check guests in

    At the meeting point, scan each guest's booking QR code or type the reference. Check-ins appear on every open screen in real time.

    Scan or type
  4. 04

    Close out the departure

    Confirm any no-shows, add final notes and download a branded PDF of the final manifest for your records.

    Branded PDF
Built for the field

Made for the meeting point, not just the office.

Tours don't always start where the Wi-Fi is. Manifest runs on your guide's phone straight from the browser, with no app to install, and keeps working when the signal drops.

Phone, tablet or desktop
  • Works without signal

    Open the manifest before you leave the depot and it keeps working in the bush, on the water or underground. Check-ins, no-shows and notes are saved on the phone and sync when the guide reconnects.

  • The real time, not the sync time

    Offline check-ins are recorded at the moment the guide tapped, so your booking history stays accurate even when the phone only reconnects hours later.

  • Live across every screen

    When signal is there, every check-in shows up instantly on the office dashboard and on every other guide's phone working the same departure.

  • Only what each guide needs

    Guides see the departures they're assigned to and nothing else. Check-in changes are only allowed from departure day until shortly after, so old records stay put.

Your rules

Tuned to how you run departures.

Three optional settings for late arrivals and no-shows. All of them are off until you switch them on.

  • Flag late passengers

    Choose how many minutes after departure a guest counts as late. Late guests get a red badge so the guide knows who to call first.

  • Confirm no-shows

    After a set time, Zuru asks staff to confirm who didn't turn up, or hold for them a bit longer. No-shows are never recorded automatically.

  • Set your behind-on-check-in window

    Decide how long before departure Zuru starts flagging tours where most guests aren't checked in yet. Leave it blank to use the default.

Plans

Available on Standard and Premium.

Manifest is included on Zuru Standard and Premium plans, alongside Quotes, Proposals and Pricing Rules.

FAQs

Manifest, answered.

Common questions about running departures, guides and check-in with Manifest.

Still have questions? Talk to sales.

What is a manifest in Zuru?
A manifest is the live passenger list for one departure: a specific experience, on a specific date, at a specific time. It's built automatically from your bookings and shows who is coming, who has checked in, what they need and what they still owe.
Do my guides need a Zuru login?
Yes. Invite them as team members with the Tour Guide role. They sign in on their phone and see only the departures they're assigned to, with no access to the rest of your back office.
Does it work without mobile signal?
Yes. Once a guide has opened a manifest with signal, it keeps working offline. Check-ins, no-shows, undos and notes are saved on the phone and sync in order when the connection returns, keeping the time the guide actually tapped.
How do guests check in?
Scan the QR code on the guest's booking confirmation or voucher, or type in their booking reference. Zuru finds the booking on that departure and checks the whole party in with one tap.
Are no-shows marked automatically?
No. If you turn on no-show confirmation, Zuru prompts your staff after a set time to confirm who didn't arrive or to hold for them. Nothing is recorded until a person confirms it.
Can I print or share the manifest?
Yes. Download a branded PDF with your logo, headcounts, assigned staff and the full passenger list. Each PDF has a Scan to verify QR code and an auth code, so anyone you hand it to can check it's genuine and whether a newer version exists.
Which plans include Manifest?
Manifest is included on the Standard and Premium plans. You can compare plans on our pricing page.
Get started

Every guest, accounted for.

Switch on Manifest and run your next departure from a live list instead of a printout.

Free forever on Basic · 0% commission · No credit card required

Complex setup or a larger operation? Talk to sales